Terms and Conditions


PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE


In accordance with the Distance Selling Regulations set out by the OFT, we provide you with:

  • our business name, postal address and contact details

  • a description of the goods

  • the price including all taxes

  • delivery costs

  • arrangements for payment

  • arrangements and date for delivery of goods (see our Delivery Policy )

  • the right to cancel your order (see our Returns Policy)

By agreeing to these terms and conditions you are agreeing to The Natural Shoe Store's delivery and returns policies.


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Legal

The content of this site is provided free of charge for information purposes only. The Natural Shoe Store tries to ensure that the information presented on the site is both true and accurate. However, The Natural Shoe Store, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content.


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Product appearance and sizing

The colour accuracy of the colour-way options displayed within the site will vary dependant on a number of factors and as such should be seen only as representative. As part of its process of continuous improvement, The Natural Shoe Store reserves the right to alter specifications and colours without notice. Consequently, products available may vary slightly in colour from that shown on the current site. We also try our hardest to ensure that colours are reproduced as accurately as possible though we cannot control differences that may occur through printing in the catalogue and technical issues online such as different browsers and monitors. All sizes are either UK standard sizes or European sizing unless otherwise stated. With footwear sizing can vary depending on the style of shoe or the manufacturer and The Natural Shoe Store, its agents and its employees will not be held responsible for sizing differences between styles and brands. As a consumer you are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c.35) and the Consumer Protection Act 1987 (c.43)


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Copyright

All content and products included on this site including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof are the property of The Natural Shoe Store, its product or content suppliers and are protected by UK and international copyright laws.

All The Natural Shoe Store products are either the property of The Natural Shoe Store and are protected by UK and international copyright laws.
All software used on this site is either the property of The Natural Shoe Store or its software suppliers and is protected by UK and international copyright laws.
ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with The Natural Shoe Store and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of The Natural Shoe Store is strictly prohibited.


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Disclaimer

The Natural Shoe Store has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, The Natural Shoe Store makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. The Natural Shoe Store reserves the right to change price and availability information without notice.

The Natural Shoe Store shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website.

The Natural Shoe Store reserves the right to decline orders for bulk or high value purchases.

The Natural Shoe Store makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, The Natural Shoe Store's sole liability and the user's sole remedy for any defective product(s) supplied under these Terms shall be the replacement by The Natural Shoe Store of the defective product(s).

The Natural Shoe Store shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

No exclusions of The Natural Shoe StoreĀ“s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of The Natural Shoe Store or any of its directors, employees or agents or fraudulent misstatement.


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Indemnity

You agree to indemnify and hold The Natural Shoe Store, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.


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HTML Links

Some hypertext (HTML) links on this website may lead to websites which are not under the control of The Natural Shoe Store. Accordingly, The Natural Shoe Store makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of The Natural Shoe Store. The Natural Shoe Store is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by The Natural Shoe Store of the linked site or imply any relationship between The Natural Shoe Store and the hyper-linked organisation or individual.


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Privacy Policy

By accessing or using the The Natural Shoe Store website, you agree to the terms of The Natural Shoe Store Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.


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Collection of Personal Information

When you engage in certain activities on this site, such as registering, ordering products, or entering contests, The Natural Shoe Store may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, The Natural Shoe Store may require that you provide us with personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

When you submit personal information to The Natural Shoe Store you understand and agree that The Natural Shoe Store and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which The Natural Shoe Store and its affiliates maintain offices, including without limitation, the United Kingdom.

The Natural Shoe Store collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The Natural Shoe Store also uses information that you provide as part of our effort to keep you informed about special offers and other The Natural Shoe Store products and services.

The Natural Shoe Store recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to The Natural Shoe Store to be used to inform you of other products and special offers from The Natural Shoe Store, and you indicate this preference when you provide the information to us, we will honour your preference. In addition, The Natural Shoe Store may selectively provide certain information to other companies or organisations that have products or services we think may interest you. If you do not want the information you provide to The Natural Shoe Store to be shared with other companies, and you indicate this preference when you provide the information to us, we will honour your preference.

Your personal information is password-protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone.


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Governing Law and Jurisdiction

This website is controlled and operated by The Natural Shoe Store from its offices in England. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.

Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law. For information on our Privacy & Data Protection Policy Click Here.


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Use of Cookies

Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The Natural Shoe Store website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.

You can set your computer to reject cookies, but you should be aware that the Natural Shoe Store website will not work without them. For further information, look at www.aboutcookies.com


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Removing Your Details

Removal of Personal Information

You have the right to remove your personal information and preferences. In order to do this please write to us at:

The Natural Shoe Store
1 Addison Bridge Place
London W14 8XP

Please include your name, address, and/or the e-mail address you registered with when you contact us. Please note that The Natural Shoe Store is not responsible for the content or privacy practices of other websites that it may link to.


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The Natural Shoe Store  Registered Office:  1 Addison Bridge Place  London  W14 8XP  United Kingdom  TEL: 0800 132 194